TEST YANTRA GLOBAL PRIVACY POLICY

Introduction

Test Yantra Global (“we”,“us”, or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.testyantraglobal.com , including any other media form, media channel, mobile website, or mobile application related or connected to that (collectively, the “Site”).
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

1. Collection of Personal Data

We may collect information about you in a variety of ways. The information we may collect includes personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, as message boards, or when you expressly grant us access or permission. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the site. may also collect device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device if you access the site from a mobile device.

1.1 Consent

Obtaining Consent: Consent for the collection, processing, and sharing of personal data is obtained through clear affirmative actions such as ticking checkboxes, opting in through dialogue boxes, or agreeing to specific terms presented.
Scope of Consent: Consent extends to all personal data collected via our services, including account registration and service usage, aligning with the details provided in our Cookies Policy.
Withdrawal of Consent: Users can withdraw their consent at any time through account settings or by contacting us directly. Withdrawal may impact the functionality of our services.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience, based on your choice. Specifically, we may use information collected about you to:

• Administer promotions, and contests.
• Create and manage your account.
• Deliver targeted advertising, coupons, newsletters, and other information regarding promotions of the site to you.
• Email you regarding your account or order.
• Enable user-to-user communications.
• Fulfill and manage purchases, orders, payments, and other transactions related to the site
• Generate a personal profile about you to make future visits to thesite more personalized.
• Increase the efficiency and operation of thesite
• Monitor and analyze usage and trends to improve your experience with the Site.
• Notify you of updates to the site
• Offer new products, services, and recommendations to you.
• Perform other business activities as needed.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Process payments and refunds.
• Request feedback and contact you about your use of the site
• Resolve disputes and troubleshoot problems.
• Send you a newsletter.
• Solicit support for the site

Criteria for Retention

The period for which personal data is stored depends on the nature of the information and the purposes for which it is processed. The retention period is based on several criteria, including:

• The length of time necessary to provide the services requested by the user.
• Whether the user has an account with us that requires personal information.
• The type of data collected and the need to maintain its accuracy and integrity.
• Legal and regulatory obligations that require data to be retained for specific periods.

Upon expiration of the retention period, personal data shall be deleted or anonymized in a manner that ensures it can no longer be used to identify the user unless further processing is required for legal or regulatory reasons.

• User Engagement Patterns and Usage Statistics: To identify trends and improve our services, data is analyzed in an aggregated or anonymized form, ensuring individual users cannot be identified, thus significantly reducing privacy concerns.
• Operational Efficiency:We leverage data analysis to enhance our operational processes, ensuring a seamless experience for our users.
• User Experience Enhancement: Analysis focuses on how users interact with our software, informing design improvements to make Test Yantra Global more intuitive and user-friendly.
• Security and Fraud Detection: We analyze behavioral patterns that deviate from the norm to detect and prevent security threats or fraudulent activity, safeguarding our users and our platform.
• Customization and Personalization: Where applicable, we use data analysis to tailor the user experience, offering more relevant features or recommendations based on user preferences and usage patterns.

5.1 Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt out by:

• Noting your preferences at the time you register your account with the Site.
• Logging into your account settings and updating your preferences.
• Contact us using the contact information provided below.

Your Rights

• Right to Know: You have the right to know what personal information we maintain about you, subject to availability.

• Right to Data Portability: We will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format on request, subject to availability.

• Right to Know: You have the right to know what personal information we maintain about you, subject to availability.

• Right of Rectification: If your personal information is incorrect or incomplete, you have the right to review it and ask us to update it.

• Right to Object: You have the right to object to our processing of your personal information only if the data is processed.

• Right of Deletion: You can also ask us to delete or restrict how we use your personal information, but this right is subject to and determined by applicable law and may impact your access to some of our services.

• Right to Access: You have the right to access yourpersonal information which may vary from visitor to visitor.

• Right to Restriction of Processing: You can ask us to stop using all or some of your personal information (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if you think your personal information is inaccurate or unlawfully held). Following are the processings you can use this right if:

  • You contest the accuracy of the personal data being processed.
  • The processing is unlawful, and you oppose the erasure of your data and request the restriction of their use instead.
  • Our customer, as the data controller, no longer needs your data for processing, but you have required it for the establishment, exercise, or defense of legal claims.
  • You object to processing pending the verification of whether the legitimate grounds of the data controller (our customer) override yours.

• Automated individual decision-making, including profiling: You have a right to object to the processing of your personal information where it is so conducted by automated means and involves any kind of decision-making subject to the discovery that your data was used for automated means.

• Right to Withdraw Consent: You have the right to withdraw your consent at any time with effect for the future. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

• Right to Lodge a Complaint: You have the right to lodge a complaint with the (public) supervisory authority if you are dissatisfied with the way we handle or process your data.

7. Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on the preferences you have specified. Please refer to our Cookie Policy for more information.

8. Cross-Border Data Transfers

Your personal information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws are different from the laws of your country and may not be as protective as those in your jurisdiction. These international transfers of your personal information are made according to the appropriatesafeguards, such as the standard data protection clauses adopted by the European Commission. These clauses are contractual commitments between parties transferring personal data (for example, between Test Yantra Global and its clients, suppliers, or data processors outside the EU), binding them to protect the privacy and security of the data.

9. Contact Us

If you have questions, comments, or complaints about this Privacy Policy or if any action is required concerning your personal information, please contact us at hello@testyantraglobal.com.
We may contact you for marketing, promotional activities, or general updates. By accepting our Privacy Policy, you consent to receive such communications from us. You can opt out of these communications at any time.

Data Protection Officer (DPO) and Grievance Officer